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Contact Information

If you have questions regarding your shipping status, please note the following:

For all orders within the USA, please allow 11 – 20 business days for delivery.

For all orders outside of the USA, please allow 15 – 31 business days for delivery.

If you have not received your order within the time frame listed above, then please allow at least 3 weeks prior to contacting us to check on the status of your shipping.

For additional information please visit our FAQ section.

contact email : ivcats2014@gmail.com

Our customer service hours are Monday – Friday from 10:00 am until 5:00 pm EST.

Someone will reply to your message within 48 hours during those hours.